Support for schools with cases of Covid-19

Guidance and help for all schools with cases of Covid-19.

Support for Schools Term One 2021/2022

Confirmed Cases

If a confirmed case of COVID-19 is reported within the school community (pupils or staff), the Public Health Agency (PHA) must be contacted as detailed in the Schools Operational Guidance Document available in C2K Exchange.

Managing Covid-19 in schools

Department of Education (DE) Guidance material can be found on the DE website.

EA Operational Guidance and Operational Guidance from the Public Health Agency (PHA) can be accessed by school staff using their C2K login here.

Exemplar template for communicating with parents

Covid Operational Helpdesk

The EA Covid Operational Helpdesk (COH), is operational via email only and will provide information via email for each service listed.

The purpose of the COH is to respond to COVID related queries.

Operational hours for the email accounts are Monday to Friday, 9am to 5pm.

We have also provided a variety of FAQ’s from different services on our Covid FAQs and Guidance section which you may find useful.

If your query is in relation to medical advice, please refer to the Public Health Agency’s website in the first instance.

If your query is in relation to:

Last updated: 21/09/2021
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